a. Securing a reservation with your payment means you accept the terms and conditions of our Cancellation Policy.
b. Cancellations made more than 60 days from check-in date will receive a full refund of the amount paid or the option of a credit, which is valid for one year from cancellation date.
c. Cancellations made less than 60 days from the check-in date will forfeit the full amount paid.
d. All refunds are payable in the manner that they were made. If you paid by Check we will send you a Check by mail, if you paid by credit card we will refund it to the same credit card. We do not issue refunds by bank transfer at this time.
e. We do not issue refunds or credits for flight cancellations, due to any circumstances. Please take out Travel Insurance to protect against flight cancellations.
f. Any changes to your reservation must be received no less than 60 days prior to your original arrival date via email and/or phone, and changes are subject to availability. If there is no availability, a credit will be issued. There are no refunds or credits issued for reservation changes within 60 days of the arrival date that reduce the number of nights stayed.
g. There are no refunds or credits issued for early checkouts.
h. There are no refunds or credits issued due to bad weather, tropical storms or hurricanes; including any inconvenience or complication caused by a hurricane’s direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are unpredictable by nature. Please take out Travel Insurance to protect against these types of unforeseen events.
i. We recommend that all of our guests purchase Travel Insurance, which is generally inexpensive, but can really save a lot of emotional distress.Travel Insurance may pay for unforeseen events that might happen during your stay, it may cover Medical expenses, Evacuation expenses, Trip cancellation costs and so on. Ask your Travel agent, credit card company or you can purchase it yourself through your preferred travel insurance provider.